Regulation

Regulation is the adjustment of the 9,000+ parts inside your piano that make up the “action”. After years of use and keys being played thousands of times, the small pieces of felt and leather keeping the wooden parts quiet and working smoothly begin to compress and wear, springs loosen, friction increases and humidity changes make action parts begin to become inconsistent and malfunction. For the pianist, this all means a piano no longer plays like new and is not as sensitive and easy to control as when new. When regulating, hammers are reshaped, parts are aligned and 37 adjustments are made on all 88 keys including friction reduction to make the piano play like new again. Many times, because some factory regulations are not very refined, we have been able to make instruments play much better than when they were new! The pianist needs an instrument with a full range of color, dynamics and sensitivity, allowing them to play very, very softly, loud or fast. The piano becomes, in effect, an extension of the artist and the only limit is within the player, not the piano.

With many years of concert experience, working for some of the greatest pianists in the world in concert settings, we have a great deal of experience with every kind of request imaginable! Just as a concert artist never wants a piano to limit what they are able to do, parents and young students also should never let an instrument in poor regulation limit their progress. Dozens of times, we have been called by customers who no longer liked their pianos, some even seeking advice on selling, and after a thorough regulation, the owner is reintroduced to the piano that they originally fell in love with.